Other Resources

The TMU Safe House

Direct contact information is not disclosed. To be connected to the Safe House, contact CSDC with the information below.

Phone: 416-979-5195 Email: csdc@torontomu.ca 
More info: torontomu.ca/content/dam/student-wellbeing/counselling/documents/shaw-safehouse-brochure-web.pdf 

The TMU Safe House provides free and confidential emotional support and assistance with respect to security, academic, financial, and short-term housing concerns. This is for students who are at immediate risk of physical, sexual, or emotional abuse, fleeing unsafe or intolerable living conditions, or having been made suddenly homeless as a result of compelling or extreme circumstances. To access them, contact the Centre for Student Development and Counselling indicating that you are seeking safe house support. Depending on your needs, you may receive support from the house and/or given community resources.

Distress Centres of Greater Toronto (including Peel)

24/7 phone and text lines
GTA: (416) 408-4357 Peel: (905) 459-7777
Toll-Free: 1-833-456-4566 Text: 45645

Multilingual Helplines are open Monday to Friday, 10am to 10pm
Languages: English, Cantonese, Mandarin, Portuguese, Spanish, Hindi, Punjabi and Urdu

Website:  https://www.dcogt.com/

Distress Centres provides 24/7 support to individuals in their community who are at risk and at their most vulnerable. They provide crisis support, emotional support, suicide prevention and intervention.  Their services are available through a hotline, online chat, and text (multilingual).  They also offer face-to-face individual as well as group support and counselling to those who have lost a loved one to suicide or homicide and are navigating the aftermath.  

Gerstein Crisis Center

Phone numbers
24/7 crisis line: (416) 929-5200
Phone Substance Use Crisis Team: (416)-962-0220
Mobile Crisis Intervention and Follow-up team: (647) 361-8333 (available 24/7)

Email Charles location: admin@gersteincentre.org
Email Bloor location: gersteinonbloor@gersteincentre.org
Website: gersteincentre.org/our-crisis-services

24-hour, multilingual, free and confidential community-based crisis services for adults 16+ in the City of Toronto who are dealing with mental health, concurrent, or substance use issues and are currently in crisis.  They also provide crisis intervention, wellness and recovery activities, and training and education through various workshops and activities.

Kids Help Phone

Phone:  1-800-668-6868
Text:  Text CONNECT to 686868
Hours:  24/7 
Website:  https://kidshelpphone.ca/
Kids Help Phone is Canada’s only 27/7 national support service with services – such as professional counselling, information and referrals, and text-based support – offered to young people in both English and French.  Their services are completely confidential – you do not have to tell them your name if you do not want to.  (LGBT friendly, anti-oppressive) 

Women’s College Hospital: Sexual Assault/Domestic Violence Care Centre 

Phone: 416-323-6400
Website: womenscollegehospital.ca/care-programs/sexual-assault-domestic-violence-care-centre

Location: Women’s College Hospital 76 Grenville St, Ground Floor, Toronto, ON
Available 24/7. No appointment necessary.

The Sexual Assault/Domestic Violence Care Centre (SA/DVCC) is a comprehensive service that assists women, men, and trans people, over the age of 14, who are victims/survivors of sexual harassment assault and domestic/intimate partner violence. For sexual assault pertaining to children or youth under 14, please contact the Suspected Child Abuse and Neglect (SCAN) program at 416-813-6275. They have 7 mobile sites. They are a team of Registered Nurses (RN’s) available 24/7, no appointments are needed. They provide crisis support, assessment and documentation of assault history and injuries, Sexual Assault Evidence Kit, testing and treatment for STIs, emergency contraception options, drug testing for drugs that may have been used in the assault, risk and safety planning, and community resource referrals. They will also help with police reports.

Support Service for Male Survivors of Sexual Abuse 

Phone line: 1-866-887-0015
Available 24/7 for male sexual abuse survivors.

Get 24/7 multilingual support service for male survivors of sexual abuse, both recent and historical.
Male survivors of sexual abuse can access specialized services, including: referrals to other appropriate community support services to meet other long-term needs that clients may have; a 24/7 crisis and referral hotline; individual and group counselling; peer support; and telephone and online counselling.

Office of Sexual Violence Support and Education (Consent Comes First)

Phone: (416) 979-5000 ext. 5535596 Email: osvse@torontomu.ca 
Website: torontomu.ca/sexual-violence

Location: 31 Gerrard Street East Kerr Hall West (KHW), Second floor, Office KHW-279
Hours: By appointment

Provides support to TMU community members affected by sexual violence.  You can access support if the sexual violence happened on- or off-campus, or if you were subjected to sexual violence before you came to TMU.  Consent Comes First provides various supports including referrals to counselling and medical services; safety planning; academic considerations and workplace accommodations; self-care resources; advocacy; navigating resources.  They also go through reporting and complaints procedures and assist you with making an informed decision about next steps if you choose to report to authorities within the university or to the police.  You can report sexual assaults through Consent Comes First. They also have a group for masc. identifying (male identifying) survivors.

Center for Development and Counseling

Phone: (416) 979-5195 Email: csdc@torontomu.ca 
Website: torontomu.ca/student-wellbeing/counselling 

Location: JOR-07C, 350 Victoria St. Lower Ground Floor
Hours: Mon-Fri 9AM – 5PM closed for lunch 11:30-12:45PM

They provide free and confidential counselling for all TMU students. Their counselling services are provided by a team of professional counsellors who offer support for students regarding a variety of mental health issues.  They offer individual counselling, group counselling, crisis support, community resources and referrals, and mental health outreach and education.

Please note: Present your TMU One Card every time you schedule an appointment in person or provide your TMU student number when requesting an appointment over the phone.    

TMU Medical Centre

Phone: (416) 979-5070 Email: medicalct@torontomu.ca 
Website: torontomu.ca/student-wellbeing/medicalcentre

Location: 181 Kerr Hall West (use the 31 Gerrard Street East entrance)
Hours:  9AM-5PM daily *Closed for lunch: 12:30-1:45pm

The following health care services are provided: allergy shots, mental health assessments, pap tests, reproductive health issues (e.g., birth control counselling and prescription, pregnancy, etc.); and testing for STIs. Same-day appointments are not always available. It is best to book in advance.

Toronto Rape Crisis Center/Multicultural Women Against Rape

Phone numbers
Crisis line: (416) 597-8808
Book counselling appointment: (416) 597-1171

Crisis line is available 24/7

Email: info@trccmwar.ca (for information only)
Website: trccmwar.ca

A non-profit organization that provides support services for all survivors of sexual violence, sexual harassment, human trafficking and other forms of gender-based violence.  They provide various services including a 24-hour crisis line, individual face-to-face counselling, court support and accompaniment, support groups (including Black Women’s Group and Latin American Women’s Programs), and more. (LGBT friendly, anti-oppressive)

Good2Talk

Call: 1-866-925-5454
Text: Text GOOD2TALKON to 686868 
Website: good2talk.ca

Hotline is available 24/7

Good2Talk provides free and confidential support services for post-secondary students in Ontario.  Students can receive information and referrals about services and supports for mental health, addictions and well-being on and off-campus and speak anonymously with a professional counsellor.  Good2Talk can support students through a wide range of issues that may be impacting their mental health and well-being, including depression, anxiety, substance abuse, academic stress, personal or family relationships, loneliness, financial concerns and other challenges facing students transitioning to post-secondary.

Hassle Free Clinic

Phone (416) 922-0566
Location 66 Gerrard Street East, Toronto – 2nd Floor (above Starbucks on Church & Gerrard)
Website http://hasslefreeclinic.org/

Men’s/Trans Clinic Mon & Wed: 4:00pm-8:00pm; Tues& Thurs: 10:00am-3:00pm; Fri: 4:00pm-7:00pm, Saturday: 10:00am-2:00pm
Women’s/Trans Clinic Mon & Wed & Fri: 10:00am-3:00pm, Tues& Thurs: 4:00pm-8:00pm

The Clinic provides medical and counselling services in all areas of sexual health to men/trans clients and women/trans clients.  The women/trans clinic provides birth control, pregnancy testing, abortion referrals, STI and HIV testing and counselling and other services related to women’s sexual and reproductive health.  The men/trans clinic specializes in STI and HIV testing and counselling.  Testing is done at the ministry of health laboratory and through a private lab.  Treatments for most STIs are free and are provided by the Ministry.   

Contact the Men/Trans clinic: hasslefreeclinic.org/home/men-trans-clinic/contacting-the-men-trans-clinic/
Contact the Women/Trans clinic: hasslefreeclinic.org/home/women-trans-clinic/contacting-the-women-trans-clinic/

Planned Parenthood Toronto

Phone: (416) 961-0113
Email: ppt@ppt.on.ca  Website: https://ppt.on.ca/ 
Location: 36 Prince Arthur Ave, Toronto

Hours: Monday, Tuesday, Thursday: 9:30-8:00PM; Wednesday: 9:30-12:00 & 4:00-8:00pm; Friday: 9:30-4:00PM; Saturday: 10:00-2:00PM; Closed Sunday

Limited number of medical abortion appointments for pregnancies up to 9 weeks. We also offer referrals to other abortion providers to support other needs. Planned Parenthood also provides a variety of sexual health and mental health care as well as primary care such as flu shots.

Women’s Health in Women’s Hands

Phone: (416) 593-7655 Email: info@whiwh.com
Website: whiwh.com

Location: 2 Carlton St. suite #500, Toronto
Hours: Monday-Thursday 9:00AM-8:00PM, Friday 9:00AM-5:00PM, Every 3rd Saturday 10:00AM-4:00PM

Community Health Centre for racialized women living in Toronto and surrounding municipalities. 
Inclusive multidisciplinary services include primary medical care for all women from the age of 16. 
Primary medical care for all women from the age of 16, mental health support programs with individual and group counseling, self advocacy programs, health promotion and education programs, Pre and Post Natal Care programs, HIV-AIDS Prevention, Support and Care, healthy living activities, support groups, supportive self care activities and a resource information center. Our staff complement includes physicians, nurse practitioners, nurses, mental health therapists, health promoters, community health workers, a dietician, a chiropodist and a social worker. Counselling is CBT, Solution Focused, Mindfulness, Arts Based, and Expressive. 

Woodgreen Community Services – Community and Senior Care

Phone: (416) 645-6000
Email: info@woodgreen.org 
Location: 815 Danforth Avenue. Suite 100, Toronto
Hours: 9am-5pm daily
Website: https://www.woodgreen.org/ 

Call extensions:
Housing Help: Ext. 2500 / Ext. 1192
Income Tax Clinic: Ext. 1187
Meals on Wheels: Ext. 6697
Settlement/Citizenship: Ext. 2100
English Classes/Bridging classes: Ext. 2200

They provide a variety of programs for youth in mental wellness, recreation, and job skills.  Also provide child care and promote healthy childhood development. As well they provide a four-year education and employment program for single mothers, providing wraparound, holistic support through housing, child care, counselling, tuition paid college education, career track internships and job search support, women have access to the stability and support they need to restart their life. They provide community programs for newcomers to Canada, a seniors care program for mental health and health care support. They also provide the opportunity for young people, seniors, newcomers, people with disabilities, psychiatric survivors and people with a long history of homelessness to thrive in safe and affordable housing. Walk-in counselling is also provided.